Do you find that members of your team often whinge about things not working as they want, or perhaps you get complaints around product or …
Is it time to recruit……..
At some point in your business journey there will come a time when you can’t see the wood for the trees, this could be due …
The Bad weather is coming….can you cope with a surge
So that time of year is upon us where bad weather can impact your business in many ways as outlined below, the cause can be …
Business migration and enhancement…..a case study
Today I want to share with you a case study on a project we undertook this year. The aim was the migration of activity from a …
Do you use management information to run your business
If not why?……..Everyone talks about the importance of management information, not many people tell you what you should be looking at, why those are the …
Do your staff know what you expect of them…
…..or is it a case that YOU DON’T know what you expect of them either. When managing people it is important that there is clarity …
Has your business evolved into a colony?
When we start a business it is always a case of trial and error, you focus on your product or service and let the general …
have you looked at how you do things recently, we share the reasons why
Why should I improve what I do? Naturally most of us want to be better at something and want to continually improve the service / …
How often do you get distracted from your end goal….
Do you have a clear direction, or does the day to day business management keep pushing you in a different direction. Too often we set …
Do you listen to customer feedback?
Working with your complaints will help you grow a stronger business Are you giving enough credence to complaints, as an SME business do you spend …
