ABL Business Ltd
Fantastic business process insight from Sarah Valentine-Bull for the team ABL Business Ltd. Lots of good things to shout about but also improvements to be made. Thank you Sarah… Let’s get this business in ship shape!
ABL Business Ltd
Project Manager for Barnsley Start-Up Support
Sarah took over the management of our Barnsley SmartStart project (start-up advice and workshops for Barnsley residents) delivered on behalf of BMBC in June 2015, and improved the delivery, administration, analysis, and overall communication to stakeholders within a short period of time.
She combined her accountancy, process mapping, and quality systems knowledge across a variety of sectors with her own experience of starting up in business in Barnsley under the SmartStart programme to make recommendations for improvement.
Her focus was always on the customer, and how the programme could accommodate their needs. As a result she initiated additional workshops and one-to-one support including social media, innovation, business plan reviews and developed relationships with other start up initiatives in Barnsley such as at Barnsley College.
Barnsley Business & Innovation Centre
Management Information to Support Business Development
We have been incredibly impressed with Sarah and her product delivery. She took the time to understand our service provision and some of its intricacies, no small test in itself, she managed to tune in to exactly what we needed and worked with us to guide us to the best solution. Sarah has not only created a bespoke dashboard against a tight timescale she has also delivered it and supported us through implementation. Sarah is an accomplished performance Manager with a fine attention to detail, we are delighted with the service we have received and the support she has provided.
Independent Living at Home Limited
We have recently completed a complex and demanding organisational transformation process which has seen the Independent Living at Home Service spin out from a provider service in Barnsley Council to a Local Authority Trading Company operating as a wholly owned subsidiary of Barnsley Council. Given that a key part of the strategy was service expansion we have also managed in parallel the design, build and implementation of a new service TelpalCare.
We recognised at an early stage of the above developments that we would need a highly competent Project Manager with the necessary planning and organisational skills to deliver our required outcomes with key challenges around resource management from a capacity perspective, with the balance between managing the day job and the new developments.
We were able to procure Sarah’s services through Propolis with her additional knowledge and skills relating to finance, process design and Call Centre management equally proving invaluable to our requirements.
As the senior manager for Independent Living at Home Limited, ultimately responsible for delivering the organisational transformation and TelpalCare service developments I have worked closely with Sarah for the last 12 months.
Sarah’s can do, positive attitude with an absolute commitment to the task, coupled with her people, organisational and planning skills have enabled us to successfully deliver both Projects in parallel to budget and on time.
I would have no hesitation in recommending Sarah’s services, she is very much part of an ongoing collaboration with Independent Living at Home as we intend to utilise her skills to help mobilise large new contracts going forwards.
Paul Higginbottom, Business Manager