We strive to give you an infrastructure with good systems and controls to move away from survival mode. Taking that reflective time with a process improvement specialist will ultimately free up staff time to focus on other tasks, thus impacting the bottom line in a positive manner.
Propolis will gain a strong understanding of your business through time with managers and employees, often undertaking a feedback session with employees so that the team can share their ideas and get buy into the change process.
Propolis will want to ensure a strong understanding of your business, this will include talking through:
- The business vision, mission, values and goals
- The product / service
- Organisation structure and ownership of areas
- Staffing levels, roles and turnover
- Management information used / available
- The customer journey
You will be given a clear scope of activity to be undertaken which ultimately means you have clear direction on where you want to get to, the steps to get there and the support needed to create an efficient and effective business.