Your team are working from home. Do you know what they’re really up to?

How an effective process gives you a clear picture of what your staff are doing without micro-managing. One of the biggest barriers to home-working is …

The cost of living is rising. How can you save money in your business?

Staying profitable is becoming more challenging for many businesses thanks to rising costs. Overheads are on the increase, supplier fees are getting higher, and the …

How customer complaints improve your processes

No matter the size of your organisation, it’s likely you’ll receive the odd grumble or raised concern from your customers. Naturally, these customer complaints can …

The reasons your employees are resisting change, and how to overcome them

Making changes across your business might feel like an unwelcome challenge. If you have ways of working that have always been followed, procedures that have …

The four process problems that make you less productive

Process management: a simple set of documents with attractive diagrams and the promise of business transformation? Paperwork and pictures have their place. But to make …

Five problems with your processes, and how to overcome them

How do you keep track of your processes? You’d probably expect every organisation, especially large ones, to have a clear process map. A process map …

Your business through Covid-19: Reflect on current success to plan future processes

Your business through Covid-19: Reflect on current successes to plan future processes   The coronavirus pandemic caused many of us to make overnight changes to …

Where are the risks? Let’s prepare for them…

As a Managing Director or Business owner you will be adept at taking calculated risks. Risk taking often goes hand in hand with entrepreneurial spirit …

Do you worry about the ‘what if’s’?

We know too many owner managers who have developed a great company, with a number of staff, but as with any growing business, they are …

Can you see if your business is Performing as well as you think…..

Can you see if your business is Performing as well as you think….. So your bank balance is looking healthy, that ticks one box, but …

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